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Job Summary – Kings Cross Property

 

Everyday Plumbing attended a residential unit block in Kings Cross comprising approximately 20 units. The property had reported a complete loss of hot water, with all units relying on a centralized hot water system. The failure had left residents without hot water, causing significant dissatisfaction.

 

We attended the site on Good Friday during the Easter long weekend to investigate and attempt to rectify the issue. Upon inspection, it was determined that the heat exchanger had failed. This failure caused water to leak into the system’s electronics, resulting in a complete breakdown as the electronic components were no longer functional.

 

As an immediate solution, we installed multiple electric hot water systems as a temporary bypass. This was necessary because the appropriate replacement system was made to order and not readily available off the shelf, which extended the overall repair timeframe. The temporary systems restored limited but functional hot water to the building.

 

The following week, we returned to complete the full replacement. This involved dismantling and removing the existing system, including the Raypak heat exchanger and the 430-litre tank. All components were removed manually down six flights of stairs.

 

We then installed a brand-new hot water system, including all new pipework, pumps, and an updated exhaust system. The system was fully commissioned and tested.

 

The building now has a highly reliable hot water system with more than sufficient capacity to service all units.